Efficient Rural Marketing

Take an off road from the highway to any village in India, you will find a different world. When you see a defined, natural and unconstructed narrow path, the village road, field with crop or in crop in waiting, small corner with panwala, chaiwala where people in small group discussing local and national issues, natural gardens with few dense trees where children are playing their own manufactured games and the ladies working on something around their home, you are in real India where more than 60% population is based. The people here do not experiment much with their traditions. They use their tacit knowledge for all professional and non professional decisions. Professional decision like when to cultivate, when to harvest, what to produce, how to sell, and other non farm decisions along with personal decision are taken based on their knowledge, they earned in centuries. Television media has reached this population but continuous electricity is still on the way. The other communication tools are radio, local news paper, and their interaction in panchayat (a frequent gathering to discuss issues related with village). Given all these the effective rural marketing is the latest concern of many organizations today. In ‘RURAL CONSUMPTION AND GROWTH’ I’ve discussed the role of government and corporate to strengthen rural consumption by investing and participating in rural India value chain. In this post I want to discuss following strategies which I feel can make rural marketing more efficient:

1. Rural Value Chain comprise of the producer (farmer), the processor, the retailer and the consumer. The organizations need to think where they are adding value. I feel vertical integration of companies dealing with agricultural product will increase the efficiency of every one in the value chain. Companies who are not dealing with agricultural output directly should participate in the development of rural infrastructure, which can be used to increase efficiency of their own distribution.

2. Share of non farm income of rural India is increasing. More than 20% of rural population earns equal to urban middle class. The rural consumption potential is big but it is not geographically concentrated. Also the taste and preferences of rural consumer are different from the urban consumers. The buying decision of rural consumer depends on following parameters:
a. Their cultural upbringing.
b. Cyclical farm and non farm earnings.
c. Trust on the product and seller.
d. Local availability.
In view of above companies focusing on rural market need to reassess their strategies on following parameter:
a. Robust product design focusing performance to build trust among rural consumer.
b. Innovative and cost efficient supply chain by involving local retailers.
c. Brand communication in local language.

3. For long term sustainable consumption of rural consumers, the corporate and government must invest in farmer’s business education. The objectives of such education should focus on following parameters:
a. What to produce? What market wants?
b. How to improve crop yield?
c. How to reduce cost of production?

In order to achieve sustainable penetration in Indian rural market, companies need to strategies’ hard from understanding rural consumers, their product related requirements, robust design and offering, right and localized communication, localized distribution and participating in rural value chain by investing in infrastructure and education for mutual gain.

RURAL CONSUMPTION AND GROWTH

One of the key indicators of domestic consumption is agricultural growth. Agriculture and allied activities contribute around 20 % of GDP and feeds more than 58 % population. Now in the recent economic crisis when we started looking inward, which was right in place earlier too, for overall growth, the emerging concern is the growth of Agriculture which defines consumption pattern of India. During tenth plan (2002 to 2007) agriculture grew by merely 2.3 % against 7.6% of overall GDP growth rate.
The key issues I want to raise is the role of Indian industries and government in developing rural infrastructure, education and health, deploying policy and participating in rural value chain, pricing, insurance, credit and microcredit. Recent global economic turmoil forced us to think beyond urban population to ensure sustainable growth. Companies like Hero Honda, Marico, HUL are outperforming in today’s scenario only because of their rural penetration. Two things are common in these companies. One their product is well designed product to suit rural taste supported by (two) matching delivery mechanism. Take example of Hero Honda whose basic models (main volume and revenue generators) are well positioned for common man’s requirement like fuel efficiency and reliability. Along with their product they have matching delivery network too with widest coverage in tier two and tier three cities. Bajaj, one of the competitors of Hero Honda, closely matched their rural network compared to Hero Honda but failed to position right product. But all these strategies are meant only to take share of rural expenditure. The Indian industries should think beyond that towards participation in rural value chain and infrastructure developments. ITC’s e-Choupal is a good example where the model is not only participating in farmer’s value chain but also simplifying companies supply chain. Such innovation creates value for both company and customer. From government perspective, we need radical changes in agriculture policy, pricing mechanism, credit and insurance to farmers. Along with these a healthy investment in infrastructure, education and health will give sustainable results in long term.